Gary 2006-02-15 01:22
I am evaluating UltraMon for pharmacies in a twelve hospital system for limited applications. We run our order entry software on the primary monitor (landscape mode) and receive scanned physician orders on a secondary monitor in portrait mode. We have order entry templates that we open on the primary monitor that will display "half and half" on both monitors as if it considers the middle of the screen as the open space between the monitors. This required pushing or pulling the template back to the primary monitor and often causes screen freeze and the requirement to reboot the system.
The odd thing is that UltraMon works perfectly on some stations and it is not specific to only one hospital. I have used the same hotkeys,procedure, display settings on windows and UltraMon but have different results. I would guess that something is happening behind the scenes. Any ideas? Thank you.
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Christian Studer 2006-02-15 11:17
Are you using UltraMon to position the application, via a customized shortcut?
Christian Studer - www.realtimesoft.com
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Gary 2006-02-16 00:31
What we are doing is opening a new window in our primary application. On some computers it works perfectly by centering the new window over the primary application. On other computers (seemingly the same setup) the new window will open centered between the two monitors. Does this help?
An example would be that you have your email program open and when you click to open the email it shows up between both monitors.
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Guest 2006-02-16 02:57
FYI: I have a dual monitor setup and I have a simmilar problem. This is with a application who should open maximized. Sometimes the application won't find upper left / right corner and is opened almost in the middle of monitor1 and monitor2 (monitor2 is to the left).
I believe this might be a issue with nVidia drivers (or windows) and not UltraMon. Please make note that I only have this problem at startup and not while using the system normaly!
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Guest 2006-02-16 02:58
PS!
The application is still opened maximized but restoring it moving it around and then opening maximized always make it appear in "center" (when maximized only)
Sorry for two posts but I forgot this last time!
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Gary 2006-02-16 04:30
Thank you for the information. However, since we are using the same OS and video cards I am perplexed as to why it works perfectly on one system and not another.
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Guest 2006-02-16 05:06
Are the systems identical? Same hardware (your video cars are identical I see), memory, same application installed, same servicepacks,same program version?, are the monitor layout the same...!? etc... etc...
The most scary part about your problem is that the picture / screen freezes. I have no idea if this can be related to UltraMon but I would reccoment trying to turn off video accelration and se if that helps. In such a enviroment I doubt video accelration plays a big diffrence :) Also try turning off animation effects etc... Maybe it helps. I can't help you anymore so hope you figure it out!
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Christian Studer 2006-02-16 10:21
UltraMon won't help with this as it doesn't support positioning of child and dialog windows, only the main window can be positioned during application startup.
An application which might help with this is ZMover.
Some reasons why the child windows might get positioned differently on different systems:
- the window was closed centered between the monitors the last time. For example Outlook will save the position of the e-mail window, and open it in the same location the next time. Moving the window to the desired position and closing it fixes the problem
- the systems where the windows open centered between the monitors are using the span multi-monitor mode instead of regular extended desktop mode. See Multi-monitor modes for more on the various multi-monitor modes
Christian Studer - www.realtimesoft.com
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