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Ryan 2007-07-02 08:42
I ran some spyware/virus removal today from Trend Micro, now I cannot load or do anything with Ultramon. When I try to load it up, I get a box with this message "The feature you are trying to use is on a network resource that is unavailable" THen it says "Click OK to try again or enter an alternate path to a folder containing the installation package UltraMon 2.7.0_en_x32[1].msi in the box below"
Well this file is nowhere to be found, I cannot uninstall UltraMon or put a new version on. I basically am stuck now with no clue how to proceed...any ideas?
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Christian Studer 2007-07-02 11:12
To fix this, create a copy of the setup file and rename it to UltraMon_2.7.0_en_x32[1].msi, then uninstall UltraMon and point setup to the renamed file when you get the error message.
Looks like the Trend Micro software removed installation data related to UltraMon.
Christian Studer - www.realtimesoft.com
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